Tuesday, June 11, 2013

List of anti-malware product removal tools

The following is also contained here: http://experts.windows.com/w/experts_wiki/156.aspx
This version was most recently updated on 1/1/13.

List of anti-malware product removal tools
Forum contributor Kit Y created this list of anti-malware product removal tools for use on theMicrosoft Security Essentials answers forum. Other forum members maintain it.
This document is intended for assisting those using Microsoft Security Essentials (MSE) on Windows XP, Windows Vista, and Windows 7. It is also used to assist users with Windows Defender (WD) on Windows 8. However, a removal tool is a removal tool.
Anti-malware / Anti-Virus products often are not removed completely or properly when using “Programs and Features” (or “Add/Remove Programs”). It is possible that various services and/or drivers will still be active or installed, and will cause conflicts when another anti-malware product is installed. Therefore, you may have to use the manufacturer’s cleanup or removal tool to insure proper removal before you install Microsoft Security Essentials (MSE), or any other anti-malware product.
This document contains links to such tools. If your anti-malware product(s) are not listed, visit the support page of the manufacture to look for such a tool. Be advised that the link(s) provided below may change periodically. We will try to keep them current.
This list is not a complete or comprehensive list of all anti-malware removal products. The ones provided are frequently encountered on this forum. There are additional removal tools, and other lists:
If you are looking for a list of anti-malware manufacturers/products other than Microsoft to provide protection for your PC, this link will help:
If you need help installing MSE, refer to this checklist:
If you need help with Windows Defender on Windows 8, refer to this document:
DISCLAIMER:
The tools provided by the links below are used at your risk. They are for informational use, and there is no assurance of accuracy or correctness. Read the instructions carefully on those manufacturer pages, as uninstalling may remove license/registration files or keys. If you intend to reinstall any of these products, you may need this information.
NOTE: Links with an *asterisk are direct downloads.
Alwil Avast:
AppRemover (which can scan for and remove multiple anti-malware products):
AVG:
Avira:
BitDefender:
BullGuard:
ESET NOD32:
F-PROT:
F-Secure:
ftp://ftp.f-secure.com/support/tools/uitool
*ftp://ftp.f-secure.com/support/tools/uitool/UninstallationTool.exe
Kaspersky:
Malwarebytes:
McAfee:
Microsoft Security Essentials:
Microsoft Windows Live OneCare:
Norton:
Panda:
ParetoLogic:
PC Tools ThreatFire:
Prevx:
SUPERAntiSpyware:
Symantec:
Trend Micro:
Verizon:
How do Irun the Verizon Internet Security Suite Uninstall Tool (RPSUU.exe)?
webroot:
Zone Alarm:

List of anti-malware product removal tools - Microsoft Community:

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Monday, June 3, 2013

Print spooler keeps stopping on Windows 7

Clear Printer Spooler Files and Enable the Spooler Service
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1. Click Start, type "Services.msc" (without the quotation marks) in the Search box and press Enter.
2. Double-click "Printer Spooler" in the Services list.
3. Click Stop and click OK.
4. Click Start, type "%WINDIR%\system32\spool\printers" in the Start Search box and press Enter, delete all files in this folder.
5. Click Start, type "Services.msc" (without the quotation marks) in the Start Search box and press Enter.
6. Double-click "Printer Spooler" in the Services list.
7. Click on Start. In the Startup Type list, make sure that "Automatic" is selected and click OK.

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